Coronavirus (COVID-19) customer advice

Latest page update - 2pm on 10 February 2021

Latest government guidance and what to do:

‘Hands. Face. Space.’

  • hands – wash your hands regularly and for at least 20 seconds
  • face – wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • space – stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings)

Our number one priority is to keep customers and colleagues safe, whilst continuing to deliver services to our customers. For the current coronavirus guidance and to find out more about the latest restrictions in England visit the www.gov.uk website.

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