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Retirement Living, Care and Support Services

There’s a reason for the plus in Care Plus. It’s there because we can do so much more to make a positive difference for you and your family.

We provide lifeline reassurance every minute of every day, support with everyday tasks and personal care to help you live independently, at home.

If you need support to get the most out of life we care, with a smile.

And as one of the largest not-for-profit providers in the area, we’re plus-sized too. We manage 57 retirement living communities, with self-contained apartments and bungalows in towns and villages throughout Staffordshire and Shropshire.

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13th February 2024

A ReConnected event at a retirement living community in Stone saw members turn amateur detectives to solve a deadly ‘crime’.

Guests were sipping colourful mocktails prepared by ReConnected mixologist, Lisa Fisher and relaxing over a buffet lunch when their afternoon was interrupted by a murder!

As readers of...

2nd February 2024
The Sandford Nursing Home, which is part of Care Plus, is celebrating success on a plate after a recent inspection resulted in a five-star food hygiene rating.

Scored from zero to five stars, food hygiene ratings are given to all businesses preparing, handling and serving food - including nursing homes....

21st December 2023

We have been helping to deliver some festive cheer to families in need this Christmas after donating toys to a community hub at a Staffordshire primary school.

Many families have faced financial difficulty in recent years due to the ongoing cost-of-living crisis. These gifts have been made possible thanks...

Scam phone calls

We have become aware that some customers are receiving scam phone calls or text messages claiming to be from their local housing association. These messages are advising customers to contact their local housing association on Whatsapp.

Please note: we do not use Whatsapp as a method of communication. If you receive a call or text message that you think may be a scam, please report any concerns to us on 0800 048 8955.

If someone comes to your home, please:

1. Always ask for identification before letting anyone into your home. Our staff, as well as our contractors, always carry ID.

2. Don’t deal with people who don’t have proper identification with them.

3. Report any concerns to us using the contact details above.

4. If you feel unsafe call the police.

Free advice and activities in your community

ReConnected is a new service for people aged 55+ providing advice about the things that matter most to you, as well as activities and social events in your community. 

It’s completely free for residents of Stafford Borough and South Staffordshire.

 

Find out more

 

ReConnected is supported by the National Lottery Community Fund   

Coronavirus (COVID-19) customer advice

Housing Plus Group will be keeping COVID-secure working practices in place. We believe this the safest decision for our customers, staff and communities.

Please see here for further information.

 

 

Reporting repairs

Although the pandemic is affecting our staffing levels, our emergency repairs service is operating as usual. If you need to report an emergency repair, call 0800 048 8955. Please bear with us as it may take more time for your call to be answered during busy times and outside office hours. 

We are also committed to carrying out non-emergency repairs but our response time for these repairs is currently longer than usual. You can report non-emergency repairs to Homes Plus 24/7 online. To allow us to dedicate our resources where they are most needed, please do not call to ask for updates about non-emergency repairs as we will contact you as soon as we have more information.

Your support and patience during this difficult time is really appreciated.