There’s a reason for the plus in Care Plus. It’s there because we can do so much more to make a positive difference for you and your family.
We provide lifeline reassurance every minute of every day, support with everyday tasks and personal care to help you live independently, at home.
If you need support to get the most out of life we care, with a smile.
And as one of the largest not-for-profit providers in the area, we’re plus-sized too. We manage 54 retirement living communities, with self-contained apartments and bungalows in towns and villages throughout Staffordshire and Shropshire.
Wren House, the latest Housing Plus Group flagship development close to the centre of Stafford will soon welcome its first residents.
Before then our development team, which worked with partners to bring the ambitious project to completion despite all the challenges imposed by the pandemic, invited chief executive Sarah...
During lockdown, Ken Smith immediately offered to shop for neighbouring residents of the retirement apartments...
Residents of a close-knit retirement living neighbourhood in Stafford explained that Neil’s help began in lockdown and now continues with errands, support and help for vulnerable people.
We...
Government guidance has recently changed. However, Housing Plus Group will be keeping COVID-secure working practices in place.
We believe this the safest decision for our customers, staff and communities.
In addition, this enables us to continue providing services including vital repairs work.
Please see here for further information.
Although the pandemic is affecting our staffing levels, our emergency repairs service is operating as usual. If you need to report an emergency repair, call 0800 048 8955. Please bear with us as it may take more time for your call to be answered during busy times and outside office hours.
We are also committed to carrying out non-emergency repairs but our response time for these repairs is currently longer than usual. You can report non-emergency repairs to Homes Plus 24/7 online. To allow us to dedicate our resources where they are most needed, please do not call to ask for updates about non-emergency repairs as we will contact you as soon as we have more information.
Your support and patience during this difficult time is really appreciated.
We have become aware that some customers are receiving scam phone calls or text messages claiming to be from their local housing association. These messages are advising customers to contact their local housing association on Whatsapp.
Please note: we do not use Whatsapp as a method of communication. If you receive a call or text message that you think may be a scam, please report any concerns to us on 0800 048 8955.
If someone comes to your home, please:
1. Always ask for identification before letting anyone into your home. Our staff, as well as our contractors, always carry ID.
2. Don’t deal with people who don’t have proper identification with them.
3. Report any concerns to us using the contact details above.
4. If you feel unsafe call the police.
We are registered as a Charitable Industrial & Provident Society (30948R)
Registered with the Care Quality Commission (2000032662)
VAT Number: 135 5241 33
