24:7 reassurance from Care Plus Telecare
With our accredited telecare support, you can rest assured that help is at hand, every hour of every day.
Our personal alarm system provides reassurance and peace of mind, not only for you, but also for your family and friends.
Whatever the time of day, or night, and wherever you are in your home or garden, you can seek immediate help, at the touch of a button. There is no need to remember a telephone number, you’ll be connected straight through to a friendly voice.
Our dedicated and friendly advisors will have all your information to hand to provide a swift response to your concern. If you contact us in an emergency, we’ll stay on the line until help arrives with you.
Peace of mind
Feel confident to live your life, knowing that should you need us, we are always here, 24:7, 365 days a year.
Our customers know that they can contact us for any reason.
Besides medical emergencies, we can help with safety concerns, slips, trips and falls, power cuts and much, much more.
We are a local service, based in Stafford. Our dedicated and friendly coordinators can visit you at home to assess your needs and design a service that is tailored to you.
Along with our standard package of home hub and personal trigger, we have a range of additional sensors to provide extra support and peace of mind.
Simple, free installation
Care Plus Telecare is quick to install and easy to use. Your home hub simply connects to a regular plug socket.
The reassurance and peace of mind for you and your family is probably more affordable than you think.
Easy payment options
Talk to us about a range of different ways to pay including by telephone, at your local Post Office or the convenience of Direct Debit.
No eligibility criteria
As long as you live in Staffordshire or Shropshire, we can install Care Plus Telecare in your home.
Additional support where it is needed
This service is designed to adapt with any change in your needs or circumstances. We will carry out regular reviews of your personal Care Plus Telecare package with you.
Care Plus telecare is an accredited service, complying with an external quality standards framework.
This means that you can trust us for:
- 9 out of 10 urgent installations completed within 2 working days
- 97.5% of life-critical calls answered in less than 60 seconds
- 99% of all calls answered in less than 180 seconds