How to make a complaint and provide feedback

We welcome your feedback as we want to provide excellent services to our customers.

As Care Plus is part of Housing Plus Group, all complaints and feedback are reviewed and actioned by the Group complaints team.

Please visit the Housing Plus Group website to find out more about our complaints and feedback policy and how you can contact us to share your views.

Please note: if you live in one of our retirement living communities and your feedback relates to your landlord - Homes Plus - please click the button below to find more information and submit a complaint, comment or compliment.